Privacy Policy - SRL Counselling & Psychotherapy
Effective Date: 8th March 2026
At SRL Counselling & Psychotherapy, your privacy is very important. This policy explains how we collect, use, and protect personal information in line with GDPR and the IACP Code of Ethics.
1. Information We Collect
We may collect the following information when you contact us or attend therapy:
- Personal details (name, email, phone number)
- Health and therapy-related information (e.g., mental health history, goals, session notes)
- Payment details (e.g., for session fees)
We collect information directly from you and only what is necessary to provide safe and effective counselling services.
2. How We Use Your Information
Your information is used for:
* Providing counselling and psychotherapy services
* Scheduling and managing appointments
* Communicating with you about sessions or administrative matters
* Billing and record-keeping
We do not share your personal information with third parties , except where required by law (e.g., risk of harm) or with your explicit consent.
3. Legal Basis
We process your data based on:
* Your consent
* Our need to provide therapy services
* Compliance with legal obligations
4. Data Security
We take your privacy seriously and implement measures to protect your data:
* Confidential storage of records
* Secure email and online communication
* Limited access to your information to authorised personnel only
+353 86 770 9685:
5. Confidentiality
As a member of the IACP, I adhere to their Code of Ethics , including:
* Maintaining strict client confidentiality
* Keeping session notes and personal information secure
* Discussing your information only with your explicit consent or in legally required situations (e.g., risk of serious harm)
6. Your Rights
Under GDPR, you have the right to:
Access your personal data
Request correction or deletion of your data
Restrict or object to processing
Withdraw consent at any time
To exercise these rights, contact: [sarah@srlpsychotherapy.com]
7. Retention of Records
Client records are retained in line with IACP guidelines (typically a minimum of 7 years from the last session) and securely destroyed thereafter.
8. Changes to this Policy
We may update this policy occasionally. The latest version will always be available on our website.
Contact:
Email: sarah@srlpsychotherapy.com
Phone: +353 89 211 6725